iskin
iSkin is a company based in Toronto, Ontario. iskin was established in 2002 with a vision to become a globally recognized brand in the Apple accessory ecosystem. It is mostly known for its iPod cases. It offers wide range of high quality products such as iPhone Cases, iPad Cases, iPod Cases, MacBook / Laptop Cases, Eartones, USB Chargers, keyboard covers and laptop bags.
Placing an order
You can browse through different products. To provide ease of shopping, iskin.com provides an option called shop by device, where you can shop the items based on the device you use for better convenience and satisfaction. Once you have selected any item to buy, then click on add to cart button and proceed for check out. You must provide shipping address, billing address during check out process. If you have any iskin promo code or iskin coupon code or iskin discount code, then you can apply it in the field provided at the checkout page to avail extra benefits on purchase.
Cancelling an order
If you are not satisfied with the order placed, then you can cancel it immediately within 12 hrs. from the time of placing an order. Contact iSkin's Customer Service at [email protected] for cancellations.
Shipping
Orders to U.S. & Canada will be shipped out via Standard/Ground and or Express Services. Shipping charges will be charged from the users based on the mode of shipping selected and location of the product to be shipped. iskin also offers international shipping all over the world.
Warranty
Iskin provides warranty of about 365 days against manufacturer defects. The warranty commences from the date of purchase. It will repair or replace the product at no charge if the product is defective. You must contact iskin customer service department for warranty services.
Returns
If you are not satisfied with the product purchased, then you can return it within 30 days from the date of purchase. The product must be returned in original packaging without any wear and tear. A restocking fee will be charged from the user. To initiate a return, you must first get return authorization number from iskin customer service department.IT may take 30 days to process your refund or exchange.
Contact iskin
If you have any query then you can report it to iskin.com by filling a general inquiry form which can be obtained by clicking on quiklink called customer service. then you will be redirected to a page where you have to fill in all the details regarding any query and submit it. It may take 2-3 business days for a response.