Ekobear
Are you in search of natural organic and eco-friendly toys for your children then Ekobear.ca is the only stop suitable for you. Ekobear.ca best provides eco-friendly and innovative toys for your children which are made by keeping environment in view.Our products are made from renewable items and biodegradable items which are made by colours that are safe for little children as well as a for our planet it helps us in saving our environment also.
Placing an order
Placing an order is not a big deal at ekobear.ca. You can either shop online or through phone or a fax or a mail. If you want to shop online, we offer 24/7 service to our customers through our website ekobear.ca.You caneven just give us a call at our contact number i.e 613 454 5523 for placing an order or else you can complete the order form and fax it to 613 592 5618. If you are placing an order by a mail, you can complete the order form and mail it to the address given below. You can pay for your purchase either through visa or MasterCard or with PayPal. Online payment can be done easily and we provide security for your personal information also.
Cancelling an order
If it all if you are not satisfied with our service and if you want to cancel your order, so you can cancel it within 12 hours after the order is placed. If the order has already been processed, we cannot cancel your order. Once your order is processed, we cannot cancel your order. No taxes will be charged on items shipped outside of Canada and all prices are expressed in Canadian dollars only.
Methods of shipping
Ekobear.ca provides two types of shipping. Your order can be shipped either through free local pickup service or through Canada Post shipping service. In free local pickup service there is no shipping charges and the customer can pick up their orders from the nearest local Store. The customer is advised to pick up the orders within 4 days. In free local pickup service there is no hidden charges and no shipping charges. In Canada port shipping your order is shipped using Canada Post service and includes shipping rates. Ekobear.ca is not responsible for goods damaged in transit.
Returning a product
Our motto is to provide high quality product only ,If you are unhappy with your purchase and if you want to return it back the procedure for Returns is also easy. The goods must be returned within 30 days from the date of your order.If your returned product matches all the requirements, you will be given a full refund of your purchase.
Need help ?
Costumer service representatives are ready to help you in any way possible. Your queries can also be solved at.
Eko Bear,11-300 Earl Grey Drive, Suite 331,Kanata, ON K2T 1C1.
Toll Free: 1-877-511-BEAR (2327)
Phone Number: 613-454-5523
Fax Number: 613-592-5618